Frequently Asked Questions

For Sale By Owner totally gets that selling your own home is a totally new idea for most people. That’s why we’ve tried to answer your questions is advance. Of course, if there’s anything we  haven’t covered, be sure to ask; we have Live Chat, call-back, email and lots of ways you can access our panel of experts.

We are happy to talk you through this process and give you as much guidance as you need.

On which websites will my property be listed?

Your property will be listed on a wide range of websites, including realestate.com.au*, domain.com.au, forsalebyowner.com.au,  propertyinvestor.com.au,  myhome.com.au, homehound.com.au, realestate1.com.au, and onthehouse.com.au. New portals are periodically added to our core list.

* Forsalebyowner.com.au Pty Ltd is not an estate agent and is not a customer nor a client of realestate.com.au. We do however have affiliations with various parties who allow us to publish our listing on their websites and in turn they publish on to portals referred to above.

Will my details be publically listed?

With the exception of www.forsalebyowner.com.au, they will generally not be displayed. During the creation of your listing, you will be able to nominate whether your details are to be displayed on our website, or whether these details are to be kept private.

Where happens to online enquiries, do these come straight to me?

All online enquiries are screened by our office and then passed straight onto you via e-mail. This prevents you from receiving unwanted solicitations from non-genuine buyers. The same applies to phone numbers. The phone number listed on various other portals will be ours. We will collect the necessary information from potential buyers and pass these onto you in a timely manner.

Can I use you service, and also use a real estate agent?

There is nothing to stop you from doing this, as long as the agent agrees to this. A general authority might work here but best check with your solicitor. Real estate agents will generally ask you to sign an exclusive authority with them, and will for the most part be reluctant to add a clause allowing you to also sell the property yourself, but if you can find an agent who is agreeable to this, then this perfectly acceptable.

Where can I locate a solicitor etc. to assist me in the sale of my property?

For Sale By Owner works with a wide network of professionals who play a specific role in real estate, from professional photographers to solicitors. Simply use our ‘Find a Pro’ directory to find a professional in your area.

Are any commissions payable?

No. By using For Sale By Owner, no real estate commissions are payable, and this is the primary reason why our services are so popular. In Australia, real estate commissions are generally around the 2.2% mark. On the sale of a $500,000 property, this equates to a savings on commission of $11,000 for those who choose to sell their property themselves.

Are any contracts required?

No, we do not require any contracts. You can cancel your account with us at any time. The use of the website is goverend by the Terms and Conditions which can be accessed via the link in the website footer.

I do not have a credit card. Can I pay via a bank transfer?

Yes. Simply go through the sign-up process until you reach the payment area. Here you will be presented with a a link for generating a unique reference number. Our full bank details are also given here. Please quote the reference number generated when making your payment. We will already have your details on file, and will setup your account within 24 hours of payment.

Do I need a PayPal account to make a payment using my credit card?

No. PayPal is simply the company we use to process payments. If you do not have an existing PayPal account, you will still be able to use your credit card to make the payment.

Are there any hidden costs I should know about?

No. The cost to sell your property is $599 Until sold. No commission and nothing else to pay.

Note that a For Sale board is recommended and costs an additional $100, including postage.

I have sold my property or wish to discontinue. How can I cancel my account?

Simply e-mail or phone us. After verification of your identity, we will be able to close your account for you.

How do I create my listing?

Our backend system for customer accounts is one of the best in the industry; it has a wide range of options available, while being very easy to use. After logging in, simply complete all the fields required (such as property address, advertised price etc.) upload your images, and either save or listing, or if you are ready to go, hit ‘publish’. Our staff will then review your advertisement. If everything is in order, you will receive a confirmation from us via e-mail, and your property will generally be listed on all other portals within 2 hours.

What happens if I want to change the price, edit the description, upload new photos etc?

You are free to make any changes whenever you like. Simply log into your account, make the required changes and hit ‘re-publish’. There is no need to contact our office.

I have lost my password. Can you reset this for me?

Simply use the ‘Forgotten Password’ link on the login page and enter your login username or e-mail address. A new password will be automatically sent to your e-mail address.

How big is the ‘For Sale’ board which is included in your standard package?

Standard signs are 90cm x 60cm. An example of our current design can be seen here.

What contact details are listed on the ‘For Sale’ board?

By default our office phone number will be listed. However, we can provide you with a sticker to replace our number should you wish your number to appear instead.

What other options are available for ‘For Sale’ boards?

A range of alternative boards are available in different sizes, some of which feature photographs of your property. The pricing for these boards depends on the exact type of board you require, as well as your location in Australia. Please contact us should you wish to receive further information and an exact quote.

There is no rep in my area, who can I talk to and who will help me?

We do have reps spread across the country whose role it is is to make people aware that they can save thousands by doing this themselves. As you are already aware of this you don’t really require any help in making the decision. Our Online team and panel and experts will help you upload your listing and will answer any questions you have along the way. We supply you with what you need to be successful and although we encourage customers to use our reps you are in no way disadvantaged to use our 24/7 call-back and panel of experts.

Will reps help me with things like photos and property valuations?

Our reps are not estate agents and we do not give real estate advice on valuations etc. We do however have contacts in the various fields and can help put you in touch with any service you may require. Again this can be obtained by talking to one of our reps or by calling or emailing our online team. We are committed to making this process as simple as possible and giving you every opportunity to be successful.